SPEND $90 FOR FREE US SHIPPING

Thank you for shopping with Kenkyo! Every order is carefully packed and shipped with care.

Processing Time

Orders are typically processed within 7–10 business days (excluding weekends and holidays). During new collection launches, pre-orders, or high-volume periods, processing times may be slightly longer.

We’re a small team and take our quality seriously. Because every piece goes through careful quality control, orders may take a little longer than expected.

We’d rather take our time and make sure everything is just right than rush something we’re not proud of. Thank you for your patience and for supporting Kenkyo ♡

Shipping Method

All orders are shipped via USPS Standard Shipping

• Flat Rate Shipping: $6.99

• Free Shipping: Available on orders of $90 or more (before taxes, if applicable).

Once your order has shipped, you will receive a confirmation email with your USPS tracking number.

Shipping Availability

At this time, Kenkyo ships only within the contiguous United States (the lower 48 states) and the District of Columbia (Washington, D.C.).

We currently do not ship to:

• Alaska

• Hawaii

• Puerto Rico

• Guam

• American Samoa

• Northern Mariana Islands

• U.S. Virgin Islands

• United States Minor Outlying Islands

• International destinations

We hope to expand our shipping locations as our business grows.

Pre-Orders

If you purchase a pre-order item, the estimated shipping timeframe will be listed on the product page. Shipping charges are collected at checkout, and your order will ship once the item is available.

If your order contains both in-stock and pre-order items, your order may be held and shipped together once all items are available.

Lost or Stolen Packages

Once a package has been shipped and accepted by USPS, Kenkyo is not responsible for packages that are lost, stolen, delayed, or marked as delivered by the shipping carrier.

If you experience an issue with your delivery, please contact USPS first. If you need additional assistance, feel free to contact us and we'll do our best to help.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. Kenkyo is not responsible for orders shipped to an incorrect or incomplete address provided at checkout. Additional shipping charges may apply if a package is returned and needs to be reshipped.

Shipping Policy