At Kenkyo, we're committed to providing high-quality products and excellent service. As a small, independent business, we carefully manage our inventory and production to keep our collections accessible and affordable.
Because of this, all sales are final. We are unable to accept returns, exchanges, or cancellations due to:
Change of mind
Incorrect size selection
Color preference
Accidental purchases
We encourage all customers to carefully review product descriptions, sizing information, and their order details before completing their purchase.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the item so we can review the issue and work with you to find an appropriate solution.
Thank you for your understanding and for supporting a small business. Every purchase helps us continue creating future collections, and we truly appreciate your support.
Exceptions
Final Sale Policy
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Customer Support:
kenkyo.team@gmail.com